RETURNS & EXCHANGES

We want you to be completely satisfied with your zeitgeistwears.com purchase. If you are not entirely happy with an item, you may return or exchange it within the specified return period, subject to the conditions below.

RETURN POLICY

You may return any unworn, unwashed, and undamaged item with all original tags and packaging attached. Returns must be initiated within the eligible return window from the date of delivery. Proof of purchase is required for all returns. We reserve the right to refuse a return if the item does not meet our return conditions.

HOW TO RETURN

To initiate a return, please visit our Returns Portal at zeitgeistwears.com. Follow the step-by-step instructions to generate your return authorization and prepaid shipping label. All returns must be accompanied by the completed return form. Please securely package the item in its original packaging or a suitable alternative to prevent damage in transit.

EXCHANGES

For exchanges, we recommend returning the original item for a refund and placing a new order for the desired item on our website. This is the fastest method to secure the new size or color, as it ensures availability.

REFUNDS

Once we receive your return and the item is accepted, we will process your refund to the original method of payment. Please allow time for the refund to be reflected in your account after processing. Shipping charges are non-refundable unless the return is due to our error or a defective item.

FAULTY OR INCORRECT ITEMS

If you receive a faulty or incorrect item, please contact our Customer Service team immediately via the Help Center at zeitgeistwears.com. We will gladly cover the return shipping costs and expedite a resolution for you.

INTERNATIONAL RETURNS

Return policies and procedures may vary for orders shipped outside the main delivery region. For detailed information regarding international returns, please visit zeitgeistwears.com.

QUESTIONS?

For any further questions regarding our returns and exchanges process, please visit our comprehensive Help Center at zeitgeistwears.com. Our dedicated customer service team is here to assist you.